Current as of 09 Aug 2024
Terms and Agreement
1. Introduction
Welcome to Taple, a brand of TogetherWeCan Technologies Pvt. Ltd. These Terms and Conditions ("Agreement") govern your use of all our services listed on the site or shared to you over email, including web application development, design development, marketing solutions, and artist services. By accessing or using our services, you agree to be bound by this Agreement.
2. Definitions
- Company: Taple (TogetherWeCan Technologies Pvt. Ltd.)
- Client: The individual or entity purchasing services/solutions from the Company.
- Professional: The individual providing services on behalf of the Company.
3. General Terms
- To use our services, you must register for an account with Taple
- You represent and warrant that all registration information you provide is truthful and accurate.
- You agree to provide Taple with identification documents (including copies of IDs, passports, or driver's licenses) upon request for identity verification purposes.
- You agree to promptly notify Taple of any unauthorized use or suspected unauthorized use of your account, or any other security breach due to your negligence.
- Taple cannot and will not be liable for any loss or damage resulting from your failure to comply with the above requirements.
- The start date for the work will be the day the client provides all necessary details about the tasks.
- After the task submission, clients will have five days to accept or request revisions on the submitted solution files and documents. If no response is received within five days, the submitted solution will be considered the final delivered solution.
- Clients will have rights only to the final solution files and data. They will not have rights to any submissions other than the final submission.
- In case of revisions to the delivered solution, the last submission will be considered the "solution submission."
- Clients will only have intellectual property rights to the final delivered task that they approve.
- The Intellectual Property Rights (IPR) agreement will be shared after the design/code/document is delivered.
4. Confidentiality
- Both parties agree to keep all information disclosed by the other party confidential, including but not limited to pricing, business plans, and technical information.
- You agree not to submit to Taple any information or ideas that you consider confidential or proprietary.
- Taple will treat any feedback you provide as non-confidential and non-proprietary.
5. Payment Terms
- Clients are required to make either full payment or a minimum of 75% of the solution price for Taple to commence work.
- The complete payment must be made by the client to receive the final files.
- Clients are responsible for paying any applicable taxes.
- All payments will be made in the local currency based on the location of the site. You agree that you are responsible for the collection and/or payment of all taxes for which you may be liable in any jurisdiction arising from your sale or purchase of any solution via the site.
- In case of late payments, additional charges may apply as specified in the invoice or service agreement.=
- Any payment disputes must be raised within 7 days of the payment date. After this period, all payments are considered final and non-refundable.
- Payment methods accepted include credit cards, debit cards, bank transfers, and any other methods specified on the site.
- Taple reserves the right to suspend or terminate services if payments are not made in accordance with these terms.
6. Non-Circumvention
- Clients and professionals are prohibited from working directly with each other or rejecting any submission to contract separately with the freelancer.
- You agree not to circumvent the payment methods offered by the site.
- You agree to notify Taple immediately if another person improperly contacts you or suggests making or receiving payments outside of the site.
- If you are aware of a breach or potential breach of this non-circumvention policy, please submit a confidential report by sending an email to: connect@taple.in
7. Disclaimer
- Our site and services disclaim any warranty of accuracy, error-free operation, non-infringement, availability, or fitness for your requirements. The entire risk as to the quality and performance of the service rests with the client.
- You should conduct whatever investigation you deem necessary or appropriate before approving the submissions made by the professional.
- Taple will not be responsible for any loss or damage incurred as a result of using our services.
- We are not responsible for trademark rejection.
- Our telephonic support will not be available for international calls (calls from outside India). However, users/clients can contact us through WhatsApp on the same contact number (+91 8303844280) within the working telephonic hours (IST 11:30 AM to 7:00 PM).
- By using or opting for any of our services and our website, the client/user acknowledges and consents that all telephonic conversations with any of our representatives/employees may be recorded for quality assurance, training purposes, and future records to provide the best possible services and maintain overall customer experience.
8. Refund Policy
All payments made to Taple are non-refundable, as we are committed to quality and customer satisfaction.
However, Taple may issue refunds under certain circumstances:
- The submitted solution has copyright violations.
- Taple is required by law or considers that it is required by law to do so.
- In accordance with any refund policy specified by Taple from time to time.
- In cases of fraudulent activity.
9. Restrictions
The rights granted to you in this Agreement are subject to the following restrictions:
- You shall not license, sell, rent, lease, transfer, assign, distribute, customize, or commercially exploit the Site or Services, or host or sub-license the Site or Services (or any part thereof).
- You shall not modify, create derivative works of, adapt, translate, disassemble, reverse compile, decompile, or reverse engineer any part of the Site or Services, or attempt to discover the source code.
- You shall not access the Site or Services to build or promote a similar or competitive service.
- Except as expressly stated herein, no part of the Site or Services may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means.
Any future release, update, or addition to the Site or Services will be subject to the terms of this Agreement. All copyright and proprietary notices on any Site or Services content must be retained on all copies. Taple reserves the right to modify, suspend, or discontinue the Site or Services (or any part thereof) at any time without notice. You agree that Taple will not be liable for any modification, suspension, or discontinuance of the Site or Services. Taple has no obligation to provide support or maintenance for the Site or Services.
10. User Content
You agree not to use the Site or Services to upload or share any User Content that:
- Infringes on any third-party rights, such as copyright, trademark, patent, trade secret, privacy, or other intellectual property rights.
- Is illegal, abusive, threatening, harmful, invasive of privacy, defamatory, misleading, or otherwise objectionable.
- Contains indecent, pornographic, obscene, or offensive material, or promotes racism, bigotry, hatred, or violence.
- Violates any applicable laws or third-party restrictions.
- Poses a significant risk to the security or operations of Taple or any third party.
11. Use Restrictions
You agree not to use the Site or Services to:
- Upload, transmit, or distribute any software, including viruses or worms, that is intended to damage, disrupt, or modify computer systems or data.
- Engage in the transmission of unsolicited or unauthorized communications, such as advertising, promotional materials, spam, or chain letters. This includes using the Site or Services for third-party outsourcing, subscription services, or selling, licensing, or distributing content in a way that allows third parties to access or use it as a standalone file.
- Harvest or collect personal information from other users, including email addresses, without their explicit consent.
- Interfere with or create an undue burden on the servers or networks connected to the Site or Services, or breach the policies of such networks. This also includes removing or altering any proprietary notices linked to the Site or Services.
- Attempt to gain unauthorized access to the Site, Services, or any connected systems or networks through hacking, password mining, or similar methods.
- Harass or disrupt other users’ ability to use and enjoy the Site or Services.
- Introduce automated tools or scripts to generate multiple accounts, perform automated searches, or extract data from the Site or Services.
- Impersonate any person or entity or falsify your identity or affiliations.
- Display, mirror, or frame the Site, or interact with the underlying technology of the Site or Services in any unauthorized manner.
12. Privacy
Your use of the Site and Services is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. For detailed information, please review our Privacy Policy.
13. Indemnity
You agree to indemnify, defend, and hold harmless Taple, its affiliates, officers, directors, employees, agents, and representatives from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:
- Your use of the Site or Services.
- Any breach of these terms or violation of any applicable laws or regulations.
- Any claim that your User Content infringes or violates the rights of a third party.
This indemnity obligation will survive the termination of your use of the Site or Services.
14. Limitation of Liability
- The Company's liability for any claims arising out of this Agreement shall not exceed the amount paid by the Client for the services in question.
- The Company shall not be liable for any loss of profit, revenue, or data, or for any consequential, indirect, incidental, or punitive damages.
15. Termination
- Either party may terminate this Agreement with written notice if the other party breaches any material term of this Agreement and fails to cure such breach within 30 days.
- Upon termination, the Client shall pay for all services rendered up to the date of termination.
16. Dispute Resolution
- Any disputes arising out of or in connection with this Agreement shall be resolved through good faith negotiations between the parties.
- If the dispute cannot be resolved through negotiations, it shall be submitted to mediation or binding arbitration in accordance with the rules of the relevant arbitration body.
17. Governing Law
- This Agreement shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
18. Changes to Terms
- The Company reserves the right to update or modify these terms at any time without prior notice. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised terms.
19. Contact Information
- For any questions or concerns about these terms, please contact us at connect@taple.in.